Payment Terms, Cancellation and Refund Policies
Deposit | $500 | Upon Registration |
Final Payment | $1175 (total $1675) | 60 days prior to trip start date *failure to pay final payment at 60 days will result in loss of prior payment |
Colorado Trail (CT) Trips
Cancellations-more than 60 days before trip start |
-Client can transfer to another CT trip in current or following year for additional $100. CME will transfer their deposit to the new trip when $100 is paid (payment must be made within 4 business days). |
Cancellations within 14-60 days |
-Client can transfer to another CT trip in current or following year for additional $200. CME will transfer their deposit (or full payment) to the new trip when $200 is paid (within 4 business days). -Client can transfer to non-CT trip for no additional fee -Clients find their own replacement– no additional fee. -Client is replaced from CME Waitlist -$200 fee, remaining payment is refunded. -Client forfeits full payment if no replacement is found and no transfer is desired. |
Cancellations within 14 days |
-Clients find their own replacement- no additional fee. -Client is replaced from CME Waitlist- $400 fee, remaining payment is refunded. -No replacement found – no refund. -No transfers to another trip within 14 days of trip start. |
Non-Colorado Trail Trips (NM, AZ, Hermosa)
Cancellations-more than 60 days before trip start | -Client can transfer to another non-CT trip for no additional fee (no transfers to CT trips). -Clients find their own replacement– no additional fee. -Client is replaced from CME Waitlist -$100 fee, remaining payment is refunded. -Client forfeits deposit if no replacement is found and no transfer is desired. -Refunds issued will not include the 5% fee charged by Paypal. |
Cancellations within 14-60 days |
-Client can transfer to non-CT trip for an additional $200 fee. CME will transfer their payment to the new trip when fee is paid (within 4 business days). -Clients find their own replacement– no additional fee. -Client is replaced from CME Waitlist -$200 fee, remaining $ is refunded. -Client forfeits $800 deposit if no replacement is found and no transfer is desired. -Refunds issued will not include the 5% fee charged by Paypal. |
Cancellations within 14 days |
-Clients find their own replacement- no additional fee. -Client is replaced from CME Waitlist- $200 fee, remaining payment is refunded. -No replacement found – no refund. -No transfers to another trip within 14 days of trip start. |
Arrow Adventures LLC (dba CME) reserves the right to cancel any trip because of inadequate enrollment, making it economically infeasible to operate. In this situation, we will offer a full refund, including the ordinarily non-refundable deposit. CME reserves the right to cancel any trip because of good-faith concerns towards the participants' safety, health, or welfare or for any Force Majeure. "Force Majeure" means any circumstances beyond our reasonable control, including, but not limited to, acts of nature, flood, forest fires, extreme weather, sickness, quarantine, pandemic, diseases, and unforeseen circumstances. Arrow Adventures LLC will not be deemed in breach of these terms or otherwise liable to you because of delay in performance or nonperformance of any of its obligations under this agreement to the extent that any such delay or nonperformance is due to any Force Majeure. In these instances, a full trip credit will be issued minus any reasonable expenses incurred by CME related to your booking. Refunds are not offered in these situations. CME is not responsible for additional expenses incurred by preparing for the trip (for example, non-refundable airline tickets, rental cars, clothing & equipment, visa fees, medical expenses, etc.). *We highly recommend Travel Protection Insurance if you are uncomfortable with any aspect of these policies.